• Now free uk shipping!
  • Charlotte Taylor
  • Delivery

    Delivery Options

    We are committed to sending your orders anywhere in the world and will do our utmost to ensure that we do this in the quickest, safest and most cost effective manner at all times.

    We will fulfill your order as quickly as we can and aim to ensure that all orders placed before 1.30pm UK time Monday – Friday will be dispatched on the same day.

    Our delivery options are as follows. Please note that all deliveries must be signed for on arrival.

    UK Customers

    • All UK orders are dispatched by Royal Mail
    • Standard UK delivery (3-5 days) cost is £4.50
    • Next Day UK delivery cost is £10.00
    • Post code restrictions apply so please contact info@charlottetaylorltd.com with any queries
    • For next working day delivery, orders must be received before 1.30pm Monday-Thursday. Orders received before 1.30pm on a Friday will be for Monday delivery. Orders received after 1.30pm on a Friday will be for Tuesday delivery.
    • Delivery method is at the discretion of CHARLOTTE TAYLOR. In such where CHARLOTTE TAYLOR upgrade a customer choice of Standard delivery to Next Day the customer will not be liable for any additional cost.

    International Customers

    • All International orders will be dispatched by courier and details will be notified in the confirmation of dispatch email.
    • Cost is £30 to all destinations*
    • Delivery to the Russian Federation will be subject to a surcharge which will be advised and invoiced prior to dispatch. Orders will be dispatched when payment of the surcharge has been made. Notification of dispatch and delivery details will be sent via the usual confirmation of dispatch email
    • International orders will be sent DDU (Delivery Duty Unpaid), thus you will be liable for payment of all relevant import taxes and duties
    • Payment of these may be necessary to release your order from customs on arrival
    • The customer will be responsible for providing information requested by customs authorities to enable clearance of customs processes.
    • We advise that tax and duties may not be refundable to NON-EU customers wishing to return items
    • Please be aware that deliveries will usually take 7 working days from clearance of funds

    General

    • For your security, first-time orders can only be shipped to the cardholder’s billing address or a corporate work address that can be verified. Customers may also be subject to standard fraud prevention checks.
    • A signature will be required upon receipt of the goods, if there is no-one available to accept the parcel a calling card will be left for you to re-arrange delivery
    • We are currently unable to deliver a PO box or freight forwarding address
    • If you have any questions regarding shipping, please send an email to info@charlottetaylorltd.com.